Policies and Procedures

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Terms and Conditions of Use

Updated March 24, 2019

The following terms and conditions govern all use of the AsinZen website (“the Website” or “we” or “AsinZen”). The Website is offered subject to your acceptance without modification of all of the terms and conditions contained herein and all other operating rules, policies (including, without limitation, AsinZen Privacy Policies) and procedures that may be published from time to time on this Site by AsinZen (collectively, the “Agreement”).

These Terms of Service (“Terms” or “Agreement”) are a contract between you (the Customer) and us (“AsinZen ” or “we”). They describe the services provided when you sign up for an account with us, define aspects of our business relationship, and set forth the terms and conditions that apply to your access to and use of the websites, products, and services owned and operated by AsinZen.

Please read this Agreement carefully before accessing or using the Website. By accessing or using any part of the web site, you agree to become bound by the terms and conditions of this agreement. If you do not agree to all the terms and conditions of this agreement, then you may not access the Website or use any services. If these terms and conditions are considered an offer by AsinZen, acceptance is expressly limited to these terms.

By accepting this Agreement, you are also agreeing to AsinZen’s Privacy Policy.

AsinZen’s Terms of Service, the Privacy Policy may be amended at any time, with or without notice or notification as continued use of the Site and/or Services indicates acceptance of the latest version of each.

Use of the Service

You must provide accurate and complete registration information any time you register to use the Service.

You are responsible for the security of your passwords and for any use of your account.

Your use of the Service must comply with all applicable laws, regulations and ordinances.

Your use of the Service must comply with all regulations of Amazon.com.

You agree to not engage in any activity that interferes with or disrupts the Service.

AsinZen reserves the right to enforce quotas and usage limits (to any resources) at its sole discretion, with or without notice, which may result in AsinZen disabling or throttling your usage of the service for any amount of time.

You may not allow multiple people to use your account or otherwise access the Service in a manner intended to avoid incurring fees.

Third Party Sites and Content

Certain features of the Site or Services, when activated, may require that AsinZen send an email to you, on your behalf.

Because you must enable or engage these features in order to use them, you are responsible for any communications that follow. You agree that AsinZen remains a disinterested third party to any such electronic communication completed using the Site and/or Services. You hereby agree to indemnify us and hold us harmless for any failure to have or obtain all necessary consents regarding the receipt of electronic communications, email, or commercial electronic messages.

You acknowledge and agree that AsinZen is not responsible or liable for any Third Party content linked to from the Site or Services. This includes but is not limited to accuracy, integrity, quality, usefulness, legality, safety, and intellectual property rights. The inclusion of such linked content in no way indicates endorsement by, or association with, AsinZen .

You agree that AsinZen is not responsible or liable for any alleged or real damages or losses incurred through the use of Third Party content, goods, or services. Your use of Third Party content is solely at your own risk.

Aggregate Data

You agree that AsinZen may gather Aggregate Data based on the use of the Site or Services. This data will not incorporate any Personal Information or information on your amazon account. AsinZen does not sell information about you or your account to Third Parties.

Your Profile Information and Account

Your email address and password is the only way to log in and access your AsinZen Account. For as long as you remain the Account Owner and in compliance with this Agreement, you have the right to access and use the Services. This right is non-transferable, and you agree not to disclose your Email Address and password to any Third Party.

You understand and agree that you are responsible for maintaining the confidentiality of your Email Address and password. You agree to provide true, accurate, current, and complete information about yourself, or the entity you represent, and you agree not to misrepresent your Profile Information.

Billing information can be updated from within your Account, and may only be changed by the Account Owner. AsinZen disclaims all liability where Account ownership is disputed, and will not participate or play any role in such disputes. AsinZen will automatically charge the credit card on file; should the billing information be changed, the new credit card will be charged. If an updated credit card is under a different name, the owner of the updated card becomes the Account Owner. AsinZen will not change your billing information for you, under any circumstances, and will not be held responsible if an unauthorized party accesses your Account or changes your billing details.

You are solely responsible for all activities that occur within your Account. If you become aware of any unauthorized use of your Account or Profile Information, you are responsible for notifying AsinZen immediately.

Privacy and Collection of Personal Information

You agree that we may monitor the Site and Services. We may, where reasonable or necessary, disclose information to satisfy our legal obligations, protect AsinZen or its Customers, or operate or improve the Site or Services. We reserve the right to monitor the security and preserve the integrity of our Site, resources, data and intellectual property (ours, and Third Parties’). By using the Services, you agree that we may, with or without prior notice or notification, for any reason, and at our sole discretion, immediately suspend your access to the Services or Site and/or terminate this Agreement.

Suspension of use and access is not a breach of this Agreement by AsinZen, and your Account may be reinstated when the threat or risk has been remedied, at our sole discretion. AsinZen disclaims all liability for suspending the Site or Services or terminating this Agreement, and you have no claim to any form of compensation or damages arising from such action.

YOU AGREE TO INDEMNIFY ASINZEN AND HOLD US HARMLESS FOR ANY FAILURE TO COMPLY WITH THE FOREGOING.

AsinZen’s Incident Response

AsinZen evaluates and responds to events that create suspicion of unauthorized access to or handling of customer data, whether the data is held on AsinZen hardware assets or on the personal hardware assets of AsinZen employees and contingent workers. AsinZen’s Information Security Incident Reporting and Response Policy defines requirements for reporting and responding to incidents. This policy authorizes AsinZen Data Team to serve as the primary contact for security incident response, as well as to provide overall direction for incident prevention, identification, investigation, and resolution.

AsinZen’s Information Security defines roles and responsibilities for the AsinZen Data Team how they must comply with incident response guidance about detecting events and timely corrective actions. These events include:

-Validating that an incident has occurred
-Communicating with relevant parties and notifications
-Preserving evidence
-Documenting an incident itself and related response activities
-Containing an incident
-Eradicating an incident
-Escalating an incident

Upon discovery of an incident, AsinZen defines an incident-response plan for rapid and effective incident investigation, response, and recovery. Root-cause analysis is performed to identify opportunities for reasonable measures which improve security posture and defense in depth. Formal procedures and central systems are utilized globally to collect information and maintain a chain of custody for evidence during incident investigation. AsinZen is capable of supporting legally admissible forensic data collection when necessary.

Notifications

In the event that AsinZen determines that a security incident has occurred, AsinZen will promptly notifies any impacted customers or other third parties in accordance with its contractual and regulatory responsibilities. Information about malicious attempts or suspected incidents is AsinZen Confidential and is not externally shared. Incident history is also AsinZen Confidential and is also not shared externally.

Security Vulnerabilities
Please contact [email protected] to report a security vulnerability to AsinZen.

AsinZen Marketing Materials

Should you receive unwanted emails, or other marketing initiatives and non-Account-related materials from AsinZen you may opt-out at any time by clicking “Unsubscribe” at the bottom of these communications, or by contacting [email protected]. Doing so may have a material impact on our ability to provide services to you and we are not responsible for any such effects.

Fees, Renewals, Suspension and Termination of Services

You agree to pay all Subscription fees, including but not limited to any add-ons of your Account. Unless otherwise specified in a Subscription, such fees will be billed in advance for each month and are non-refundable. You agree that you may not be refunded or credited for partial months of service, or for periods in which your Account remains open but you do not use the Services.

We reserve the right to modify our billing rates at any time upon thirty (30) days written notice by posting these fee changes to the Site or by notifying you via email. Should you continue to use the Services after these changes go into effect, you will be responsible for paying the new Subscription/billing rate.

By entering a credit card number, you agree that AsinZen, and our Third Party service providers, may store your payment card information. You agree to reimburse us, where applicable, for all collection costs and interest for any overdue amounts. If the payment card you provide expires and you do not update your payment card information or cancel your Subscription, you authorize us to suspend your Account until your billing details have been updated. After an Account suspension, you agree that we may re-attempt payment processing upon receiving updated billing details.

Your paid Subscription is valid for either a monthly or an annual Subscription Period. Your Free Trial Account is valid until such time as you upgrade or request Account deletion (by contacting  [email protected] ).

If you upgrade to a higher-level Subscription during the Subscription Period, you will have immediate access to those higher level features. You agree to pay AsinZen the difference between your original Subscription fee and the cost of the upgrade. If you downgrade to a lower-level Subscription during the Subscription Period, you will not receive a credit to your Account representing the difference between your original and your downgraded Subscription costs.

Changes to Subscriptions will be reflected in your next invoice. No credits or refunds will be issued for downgrading from a paid subscription to a Free Account (cancelling). Your Subscription will automatically renew for an additional Subscription Period unless you cancel (see “Cancellation and Termination” below).

You may cancel your Monthly Subscription at any time, either from within your Account or by sending an email to [email protected] , from the email address affiliated with your Account.

Changes to Annual Subscriptions, including Cancellations, go into effect at the end of the Annual Subscription Period. No refunds or credits shall be issued for Annual Subscription Cancellations or downgrades, or from switching from an Annual to a Monthly Subscription before the end of the Annual Subscription Period.

Cancellations must be completed at least one (1) day prior to the end of your then-current Subscription Period, whether Monthly or Annual; otherwise, billing for the next month or year will be processed automatically. Cancellations performed after billing are not entitled to refunds, in whole or in part. You are responsible for all charges accrued on your Account up to the time of Cancellation, including all fees within the Subscription Period in which you cancel. Upon Subscription Cancellation AsinZen may delete that your Account from our systems, either at your request or if you are an Inactive User. Account deletion permanently removes content as well as your email address and other Personal or Sensitive Information. AsinZen is not responsible for any Content lost as a result of Account deletion. 90 days after Account deletion, all Account Information, including but not limited Personal Information, billing details is permanently removed from our backup databases. We reserve the right to change our data storage and processing capabilities and procedures at any time, without notice or liability. AsinZen reserves the right to terminate this Agreement at any time, for any reason, and at our sole discretion, without liability. A reason for such termination may be, but is not limited to, failure to comply with these Terms. AsinZen reserves the right to modify, suspend, or discontinue the Site and/or Services, or any portion thereof, at any time and for any reason, with or without notice.

Modification of the Service

You acknowledge and agree that the Service may change from time to time without prior notice to you. Changes include, without limitation, changes to fee and payment policies, security patches, added or removed functionality, and other enhancements or restrictions. AsinZen shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.

Intellectual Property Rights

We value Customer, user, and potential Customer/user Feedback and take it very seriously, and we may, from time to time, solicit Feedback. All Feedback is AsinZen’s exclusive property, and no provider of Feedback has a claim to any form of compensation, monetary or otherwise, in exchange for providing it.

We may, in our sole discretion, use, share, or incorporate Feedback in whatever form or derivative we may decide into the Site, our software, Services, documentation, business or other products, without limitation. We retain all rights to such Feedback on a worldwide basis in perpetuity.

All AsinZen Material, as defined in the General Terms, is owned by us or our licensors or service providers, and is protected by copyright, trademark, trade secret, and other intellectual property laws.

For as long as you adhere to this Agreement and maintain a valid Account, AsinZen grants you a non-transferable, non-sub licensable, non-exclusive, revocable, limited purpose right to access and use our system.

Disclaimer, Exclusion, and Limitation of Liability

AsinZen makes no representations or warranties about the suitability, reliability, availability, timeliness, security, or accuracy of the site, services, or data made available from the services. Your use of the site or services, material, and third party software and content are at your sole responsibility and risk. The site and services are provided on an “as is” and “as available” basis.

AsinZen disclaims any warranty that the site, the services, or any content, including, without limitation, any third party software and content, will meet your requirements or be uninterrupted, timely, secure, or error-free, that defects will be corrected, or that the site, services, and servers are free of viruses or other harmful components. You agree that from time to time AsinZen may remove the site or cease providing the services for indefinite periods of time without prior notice or notification.

Your access to and use of the site and services may be interrupted or suspended from time to time for any reason, including, but not limited to, equipment malfunctions, periodic updating, maintenance or repair of the site or services, or other actions that AsinZen, in its sole discretion, may elect to take. You acknowledge and agree that you are not entitled to damages or any other form of compensation or relief when outages, delays, downtime, malfunctions, security or system breaches, or other interruptions of service occur.

AsinZen makes no guarantee regarding: the compatibility of any software, hardware, or content with the site or services. You are not entitled to compensation, refunds, credits, damages or any form of relief should the site or services not meet your expectations. You are solely responsible for ensuring that your content is compatible with the site and/or services. AsinZen disclaims any liability or responsibility for any unauthorized use of your content by third parties or other users of the site or services, and is not responsible for protecting your content.

AsinZen is not responsible for the acts, omissions, or failures of any third-party content, service, network, or software or hardware provider, including but not limited to, internet service providers, hosting services used by AsinZen, telecommunications providers, content provided by other users, or any software or hardware not provided by AsinZen .

Any material downloaded or otherwise obtained through the use of the site or services is done at your own discretion and risk. You agree that you, solely, are responsible for any damage to your computer system or other device, and/or for any loss of data that may result from the download of any such material.

No advice or information, whether communicated orally or in writing, from AsinZen employees, or via the site or services, shall create any warranty not expressly stated in this agreement.

The site and services are offered and controlled by AsinZen from various locations makes no representations that the site or services are appropriate or available for use in other locations. Those who access or use the site or services from other jurisdictions do so at their own volition and are responsible for compliance with local law. You agree that neither AsinZen nor its owners, officers, directors, affiliates, contractors, licensors, employees or agents, will be held liable to you or any third party acting on your behalf, for any tangible or intangible damages or losses arising from or relating to: this agreement, your use of or inability to use the site or services, or your use of third party materials, content, or services.

AsinZen will not be held responsible for any damages, liabilities, losses, or other consequences that you may incur in the event that the site and/or services are modified, suspended or discontinued.

You agree that the Indemnified Parties, are not responsible or liable for any claim, demand, loss, damage, cost, attorney fees, or other liability arising out of or relating to this Agreement, the Site, or the Services made against you or anyone else by a Third Party. This includes, but is not limited to: (a) your use, non-use, misuse of, or connection to the Site, the Services, Content, or Personal Information; (b) your violation or alleged violation of this Agreement; and (c) your violation of any Third Party rights, including intellectual property rights.

AsinZen reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify AsinZen, and you agree to cooperate with AsinZen defense of these Claims. You agree not to settle any matter without AsinZen prior written consent. AsinZen will use reasonable efforts to notify you of any such Claims upon becoming aware of them.

You agree to a waiver of Jury Trial and Class Action Rights In any dispute arising out of or related to the site, the services, a subscription and/or this agreement, you hereby expressly give up: (i) your right to a trial by jury; and (ii) your right to participate as a member of a class of claimants, in any lawsuit including, without limitation, class action lawsuits.

Choice of Law and Dispute Resolution

The Terms of Service shall be deemed to have been entered into and shall be construed and enforced in accordance with the laws of the State of Wyoming as applied to contracts made and performed entirely within Wyoming, without giving effect to any conflicts of law statutes.

Any controversy, dispute or claim arising out of or related to the Terms of Service, the Privacy Policy or the Service shall be settled by final and binding arbitration to be conducted by an arbitration tribunal in the State of Minnesota, pursuant to the rules of the American Arbitration Association. Any and all disputes that you may have with AsinZen shall be resolved individually, without resort to any form of class action. You agree to a waiver of Jury Trial and Class Action Rights In any dispute arising out of or related to the site, the services, a subscription and/or this agreement, you hereby expressly give up: (i) your right to a trial by jury; and (ii) your right to participate as a member of a class of claimants, in any lawsuit including, without limitation, class action lawsuits.

You agree that AsinZen may enforce this Agreement through injunctive relief and other equitable remedies, without proof of monetary damages. If any portion of this Agreement is deemed unlawful, void, or unenforceable by any arbitrator or court of competent jurisdiction, such decision will not invalidate the Agreement as a whole. Only that portion that is unlawful, void, or unenforceable will be stricken from this Agreement.

You agree that if AsinZen does not exercise or enforce a legal right or remedy contained in the Agreement or under applicable law, this is not a waiver of AsinZen’s rights. Those rights or remedies will still be available to AsinZen should we choose to exercise them. This Agreement replaces and supersedes any other prior or contemporaneous agreement, representation, or discussion, oral or written, and may not be changed except in writing, and signed by us.

Limitation of Time

You agree that you will not bring a claim under or relating to this Agreement more than six (6) months from when your claim first arose.

Compliance of Amazon Terms of Service

Updated April 16, 2019

By accepting this Agreement, you are also agreeing to allow the web browser you are utilizing to interact with any products or services provided by AsinZen including Chrome Extension(s) to act as an agent in communicating between Amazon.com and you the owner of the Amazon Seller ID provided during the registration process.

Furthermore, you agree that you will conduct lawful business (i.e list, sell or conduct transactions) and refrain from performing any actions that violate the Conditions of Use and Service Terms set forth by Amazon.com. You also agree to allow the web browser you are utilizing automate steps on your behalf with your consent for the purpose of accessing pages on Amazon.com you require to conduct your business with Amazon.com as well as perform functions related (directly / indirectly) to your Amazon seller central account. You agree to use products or services provided by AsinZen including Chrome Extension(s) without violating the LICENSE AND ACCESS clause of the Conditions of Use and Service Terms set forth by Amazon.com.

Any and all data produced or originating from the web browser you are utilizing to interact with any products or services provided by AsinZen including Chrome Extension(s) cannot be sold, distributed or misused without the consent of Amazon.com. All rights belong to Amazon.com.

By using any products or services provided by AsinZen including Chrome Extension(s) you agree to be logged into your Amazon Seller Central Account at all times and immediately delete and remove/uninstall/cease the use of any products or services provided by AsinZen including Chrome Extension(s) if you no longer hold a valid Amazon Professional Seller Account.

Incident  Reporting to Amazon.com

AsinZen acknowledges and fully complies with the Amazon’s Acceptable Use Policy and Data Protection Policy.

Affiliate Links and URL Link Tampering

AsinZen does not participate in any of the Amazon programs which track users or consumer behavior, endorse/promote, or provide affiliate commissions.

Furthermore, AsinZen does not inject affiliates links or any other Amazon consumer behavioral mechanisms in any of the software products it produces.

AsinZen does not tamper or alter any amazon links to deceive or create deception or otherwise mislead or distract an Amazon Seller or consumer in any of the software products it produces.

AsinZen Statement of usage for Record of Compliance

Name of API: Amazon MWS API

Purpose: To gather product information: Rank, product dimensions

MWS Developer Code of Conduct Compliance

MWS Developer Code of Conduct Compliance Statement

ASINZen complies with all 12 published code of conduct rules posted on the Amazon services website.

Additional MWS Compliance

AsinZen fully complies with Amazons The Acceptable Use Policy (“AUP”) and full complies to the Amazon Marketplace API Licence Agreement.

AsinZen also fully complies to the Amazon’s The Data Protection Policy (“DPP”) which governs the treatment (e.g., receipt, storage, usage, transfer, and disposition) of the data vended and retrieved through the Marketplace APIs (including the Marketplace Web Service APIs)

Privacy Policy

Updated November 19, 2018

The privacy of your data — and it is your data, not ours! We’ll only ever access your account to help you with a problem or squash software bugs. We’ll never open any uploaded files unless you ask us to. We log all access to all accounts by IP address, so we can always verify that no unauthorized access has happened for as long as the logs are kept.

Identity & access

When you sign up for ASINZen, we request some information such as your name, and email address and Amazon MWS Seller ID and Token. That’s just so you can personalize your new account, and we can send you invoices, updates, or other essential information. We’ll never sell your personal info to third parties, and we won’t use your name or company in marketing statements without your permission, either.

When you submit a helpdesk ticket with a question or to ask for help, we’ll keep that correspondence, and the email address, for future reference. When you browse our marketing pages, we’ll track that for statistical purposes (like conversion rates and to test new designs). We also store any information you volunteer, like surveys, for as long as it makes sense.

The only times we’ll ever share your info: To provide products or services you’ve requested, with your permission. To investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Service, or as otherwise required by law.

Encryption & Deleted data

All data is encrypted via SSL/TLS when transmitted from our servers to your browser. The database backups are also encrypted. Data isn’t encrypted while it’s live in our database, but we go to great lengths to make sure your data is secure.

When you cancel your account, we’ll ensure that nothing is stored on our servers past 30 days. Anything you delete on your account while it’s active will also be purged within 30 days.

Changes & questions

Privacy Policy Changes although most changes are likely to be minor, ASINZen may change its Privacy Policy from time to time, and in ASINZen’s sole discretion. ASINZen encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

Our Email Policy

Our affiliates and we fully comply with national laws regarding SPAM. You can always opt out of receipt of further email correspondence from us and/or our affiliates. We agree that we will not sell, rent, or trade your email address to any unaffiliated third-party without your permission.

Social Media Forums

Our Web site includes links to Social Media Features, such as Facebook Group and that are on our site. Social Media hosted by a third party. Your interactions with the social media groups are governed by the privacy policy of the company providing it. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them.

Affiliate Terms and Conditions

Agreement

This agreement describes the terms and conditions for participation in the AsinZen affiliate program. In this agreement, the term “Affiliate” refers to you (the applicant). In this agreement, AsinZen refers to the product owner and publisher, AsinZen LLC.).

Modification

We may modify any of the terms and conditions within this Agreement at any time and at our sole discretion. These modifications may include, but not limited to changes in the scope of available referral fees, fee schedules, payment procedures and Affiliate Program rules. If any of the modifications are UNACCEPTABLE TO YOU, your only recourse is to terminate this Agreement. If you CONTINUE PARTICIPATION IN THE PROGRAM, it will be considered as your acceptance of the change.

Enrollment
To enroll in the affiliate program, you must submit an affiliate application and be approved.

Affiliate URL’s 
You will be issued a special URL once you become an approved member of the AsinZen Affiliate Program which will be unique to you and you only, and will allow you to be paid for affiliate referrals.